Contact Us (lx-watch)
At cleanvswatch.com, we value every interaction with vintage pocket watch enthusiasts—whether you want to explore a timepiece’s historical origins, need maintenance guidance (e.g., movement cleaning, daily care), or have order-related questions (e.g., shipping status inquiries), our team provides thoughtful, tailored assistance.β
We sincerely welcome your inquiries, support requests, and especially your stories about vintage pocket watch collections—for this shared passion for "timeless keepsakes" is the bond that connects us.β
How to Reach Usβ
- Emailβ
We prioritize email inquiries and commit to responding within 1-2 business days. For order-related questions, please include your order number in the email subject line to help us locate your needs faster and process efficiently.β
- Phone Numberβ
+86 18928574361β
Service Hours: Monday-Friday, 10:00 AM – 6:00 PM (Hong Kong Time, excluding public holidays).β
If we miss your call, please leave your name, contact information, and inquiry type—we will call you back within the same business day.β
- Physical Addressβ
Unit 702, 7/F, The Center, 99 Queen’s Road Central, Central, Hong Kongβ
Kind Reminder: An advance appointment is required for on-site visits. Please contact us first, and we will prepare pocket watch samples (for browsing and appreciation) or order-related documents (for follow-up) based on your needs, and assign a dedicated staff member to assist you.β
Whether you are a seasoned collector eager to share your latest treasure, or a newcomer to the field curious about vintage pocket watches—we will respond to every one of your needs with the same care we devote to curating pocket watch collections. Your passion is invaluable, and we are always here to stand guard for this passion.